Below are some of our frequently asked questions. If you do not see your question, please give us a call at (803) 778-5970.
Frequently asked questions
What can I expect on my first visit?
During your first visit, our team will review your medical records and get you entered into our system. We encourage new patients to arrive at least 15 minutes early.
Who do I contact if I have a billing question?
Please contact our office at (803) 778-5970 and ask for our Billing Department.
What do I do if I need help after hours?
What are your office hours?
Monday through Thursday from 8 a.m. until 5 p.m. Fridays we are open from 8 a.m. until noon.
Where exactly are you located?
We are located in Medical Office Building Two on the campus of Prisma Health Tuomey Hospital. Our building is freestanding, but is connected to the hospital parking garage by the bridge/walkway.
Can someone else bring my child to an appointment?
Unfortunately, we are not able to see a new patient that is a child without the mother or father present. This is in order to obtain medical records, family history and complete all necessary paperwork.
What do I need to bring to my appointment?
Do you sell or repair hearing aids?
Unfortunately, we are not a hearing aid dealer. We do, however, provide medical clearance for hearing aids and do hearing testing prior to hearing aid purchase(s).